Our Lady’s Hospice & Care Services is seeking a Patient Services Administrator (Grade IV) for a specified purpose wholetime position based in Harold’s Cross, Dublin South. This administrative healthcare role offers the opportunity to support patient services operations within a respected hospice and care environment dedicated to compassionate, high-quality care.
Working as part of the patient services team, the successful candidate will contribute to the smooth coordination of administrative functions, patient communications, scheduling, and service support activities. This role is suited to organised and proactive professionals who thrive in fast-paced healthcare administration settings.
Reference: HX26038
Job Overview
The Patient Services Administrator (Grade IV) position with Our Lady’s Hospice & Care Services plays an important role in supporting frontline healthcare delivery through effective administration and patient coordination. Based in Harold’s Cross, this opportunity offers exposure to a professional healthcare environment where teamwork, empathy, and organisational excellence are highly valued.
This specified purpose contract is open to both HSE and non-HSE applicants and forms part of the HSE Dublin and South East health region under a Section 38 organisation.
Key Responsibilities
- Provide comprehensive administrative support to patient services and healthcare teams
- Coordinate patient appointments, records, and service communications
- Maintain accurate databases, documentation, and reporting systems
- Respond professionally to patient, family, and stakeholder enquiries
- Support operational workflows within the patient services department
- Assist with scheduling, correspondence, and healthcare administration tasks
- Ensure confidentiality and compliance with healthcare data standards
- Contribute to a positive and patient-focused service environment
Required Skills & Qualifications
- Previous experience in administration, healthcare administration, or office support
- Strong organisational and time management skills
- Excellent communication and interpersonal abilities
- Competency in Microsoft Office and administrative systems
- Ability to manage confidential information professionally
- Strong attention to detail and accuracy
- Experience working within healthcare or patient-facing environments is desirable
- Ability to work collaboratively within multidisciplinary teams
Salary, Benefits & Working Hours
Salary: Competitive pay.
Contract Type: Specified Purpose Wholetime.
The role offers the opportunity to work within a supportive healthcare environment focused on patient-centred care and professional collaboration.
Location & Employer Information
This Patient Services Administrator job is based in Harold’s Cross, Dublin South, within Our Lady’s Hospice & Care Services. The organisation is widely recognised for delivering specialist hospice, palliative, and continuing care services across the Dublin region.
As a Section 38 organisation operating within the HSE Dublin and South East region, Our Lady’s Hospice & Care Services provides a collaborative healthcare environment where administration teams play a vital role in supporting patient care delivery and operational excellence.
Application Details
Employer: Our Lady’s Hospice & Care Services
Application Link: https://www.rezoomo.com/job/97390/
Category: Management/Admin/ICT
Grade: Grade IV 0558
Recruitment Type: External
Health Region: HSE Dublin and South East
Informal Enquiries: Jennifer Dempsey, Patient Services Manager
Telephone: 01 406 8790
Email: jdepmsey@olh.ie
Proposed Interview Date: To be confirmed
Last Day to Apply: 26 May 2026 at 12:00 PM
