The AA Ireland is seeking an experienced and motivated Service Manager to join its Technical Service team in Collooney, County Sligo. This permanent full-time opportunity is ideal for a driven automotive professional with strong leadership skills and a passion for delivering outstanding customer service within a fast-paced workshop environment.
Working closely with the Technical Service Operations Manager, the successful candidate will play a key role in managing daily workshop operations, supporting technicians, improving service delivery standards, and ensuring customers receive a best-in-class experience. This Service Manager job in Sligo offers excellent career progression opportunities within one of Ireland’s most recognised motoring organisations.
Job Overview
This Service Manager role with The AA Ireland involves overseeing workshop operations, leading a technical team, and ensuring all service and performance targets are consistently achieved. The successful candidate will thrive in a dynamic and evolving environment while contributing to operational excellence and customer satisfaction.
Key Responsibilities
- Lead and manage the day-to-day operations of the workshop.
- Ensure exceptional customer service standards are maintained across all interactions.
- Monitor departmental KPIs and drive continuous operational improvements.
- Manage and support technicians to ensure high-quality workmanship and productivity.
- Handle customer queries and complaints professionally and efficiently.
- Ensure workshop compliance with all health and safety regulations.
- Track and report workshop performance metrics to management.
- Support the delivery of efficient and effective aftersales service operations.
Required Skills & Qualifications
- Previous experience working as a Service Manager or within a senior workshop leadership role is desirable.
- Fully qualified mechanic certification is essential.
- Full B Driving Licence is required.
- Strong understanding of the motor trade and aftersales operations.
- Excellent leadership, communication, and customer service skills.
- Ability to work effectively under pressure in a fast-paced environment.
- Strong organisational and time management abilities.
- Highly adaptable with excellent problem-solving skills.
- Strong analytical skills and close attention to detail.
- Ability to work independently while collaborating effectively with wider teams.
Salary, Benefits & Working Hours
Salary: €58,000 per year
Job Type: Permanent, Full-time
- Company pension
- Employee assistance programme
- Employee discount
- Company events
- On-site parking
- Sick pay
- Career development opportunities
Location & Employer Information
This Service Manager position is based in Collooney, County Sligo, supporting The AA Ireland’s growing technical service operations. The role offers the opportunity to work within a highly respected organisation known for delivering trusted motoring and roadside assistance services across Ireland.
The AA Ireland continues to invest in operational growth and customer service excellence, making this an exciting opportunity for an ambitious automotive professional seeking long-term career progression in the motor industry.
Application Details
Applicants must hold a valid B Driving Licence and a fully qualified mechanic certification.
Candidates should confirm their availability to commence employment by mid-May 2026.
Work Location: In person – Collooney, County Sligo
Last Day to Apply: 10 June 2026 at 05:00 PM
