An exciting opportunity is available for an Addiction Counsellor (Helpline) within Addiction Services, CHO7 Helpline Bridge House, based at Cherry Orchard Hospital, Ballyfermot, Dublin 10. This permanent whole-time role offers the opportunity to support individuals accessing addiction support services across the Dublin and Midlands region while contributing to a vital frontline healthcare service.
This Addiction Counsellor job in Dublin is ideal for experienced professionals who are passionate about mental health, addiction recovery, and community-based healthcare services. Flexible and hybrid working arrangements may be considered where suitable working environments are available.
Job Overview
The Addiction Counsellor (Helpline) will provide professional counselling and support services to individuals accessing addiction support through the CHO7 Helpline Bridge House service. The successful candidate will work as part of a multidisciplinary healthcare environment focused on delivering compassionate, confidential, and recovery-oriented support services.
The role supports service users across the HSE Dublin and Midlands region, including Dublin South, Wicklow, Kildare, Laois, Longford, Offaly, and Westmeath.
Key Responsibilities
- Provide professional addiction counselling and helpline support services.
- Deliver evidence-based interventions and recovery-focused guidance.
- Maintain accurate and confidential service user records.
- Support individuals experiencing addiction-related challenges and crises.
- Work collaboratively with multidisciplinary healthcare teams.
- Participate in service development, training, and quality improvement initiatives.
- Contribute to safeguarding, risk assessment, and referral processes where appropriate.
- Attend mandatory training sessions and staff events as required.
Required Skills & Qualifications
- Relevant professional qualification recognised for counselling or addiction services.
- Experience working within addiction, mental health, or community healthcare services is desirable.
- Strong interpersonal, communication, and crisis management skills.
- Ability to work independently and within multidisciplinary healthcare teams.
- Knowledge of professional ethics, confidentiality, and safeguarding standards.
- Excellent organisational and record-keeping abilities.
- Eligibility to work within the Irish healthcare sector.
- Please review the official Job Specification for full eligibility and qualification requirements.
Salary, Benefits & Working Hours
Salary is aligned with the HSE Counsellor Grade 391T pay scale. Competitive pay and public sector benefits apply, including annual leave entitlements, pension scheme access, professional development opportunities, and flexible working arrangements where operationally appropriate.
This is a Permanent Wholetime position within HSE Dublin and Midlands.
Location & Employer Information
The role is based at Cherry Orchard Hospital, Ballyfermot, Dublin 10 within Addiction Services, CHO7 Helpline Bridge House. Hybrid and remote working arrangements may be considered for part of the working week where suitable working environments are available.
The service operates within HSE Dublin and Midlands, supporting communities across Dublin South, Wicklow, Kildare, Laois, Longford, Offaly, and Westmeath. The role offers the opportunity to make a meaningful contribution to addiction recovery and community healthcare support services across the region.
Application Details
Please ensure you download, save, and read the Job Specification, Additional Campaign Information, and Supplementary Questions Guide before submitting your application.
Informal enquiries can be made to:
- Name: Aileen Dooley
- Position: Helpline Manager
- Email: aileen.dooley@hse.ie
Apply online through the official recruitment portal:
https://www.rezoomo.com/job/96763
Date Posted: 12 May 2026
Proposed Interview Date: TBC
This campaign is open to both HSE and non-HSE applicants.
Last Day to Apply: 10 June 2026 at 12:00 PM
