HSE West and North West is recruiting Clerical Officers across its Integrated Health Areas (IHAs) in Galway, Roscommon, and Mayo. This is a panel campaign — successful candidates will be placed on a panel used to fill current and future permanent wholetime Clerical Officer vacancies across both Community and Acute Services in the region.
Role Overview
The Clerical Officer role is a core administrative and patient-facing support position within the HSE. Posts arising from this panel will be based across a range of settings including community health services and acute hospital services within HSE IHA Galway and Roscommon and HSE IHA Mayo. Once placed on the panel, candidates will be contacted by expression of interest when specific posts become available, at which point full role details will be provided.
Panels formed from this competition may also be used to fill posts in other IHA areas across HSE West and North West should vacancies arise.
Key Responsibilities
Responsibilities will vary by post but typically include:
- Providing administrative and clerical support across assigned departments or services
- Managing correspondence, records, and filing systems in line with GDPR and HSE data governance requirements
- Scheduling appointments, managing diaries, and coordinating patient or service user queries
- Inputting and maintaining accurate data on HSE systems and databases
- Liaising with clinical, administrative, and management teams to support seamless service delivery
- Preparing reports, letters, and documents as required
- Carrying out reception and front-of-house duties where applicable
Requirements
Full eligibility criteria are set out in the job specification attached to this campaign on Rezoomo. Candidates are advised to review the specification carefully before applying. As a guide, candidates will generally be expected to demonstrate:
- Relevant administrative or clerical experience in a busy office environment
- Strong IT and keyboard skills, including proficiency with MS Office
- Excellent communication and interpersonal skills
- The ability to prioritise workloads and work effectively under pressure
- A commitment to quality, accuracy, and confidentiality
Salary
€31,934 – €45,458 per annum (HSE Clerical Officer Grade scale, 15-point scale), based on the HSE Consolidated Salary Scales effective 1 June 2026. Long Service Increments (LSIs) of €47,771 and €49,416 are payable to eligible staff after qualifying service at the maximum of the scale.
Location
Posts will be located within HSE IHA Galway and Roscommon and HSE IHA Mayo, spanning both community and acute service settings. Specific locations will be confirmed to panelled candidates at expression of interest stage. HSE West and North West covers counties Galway, Roscommon, Mayo, Sligo, Leitrim, and Donegal.
Contract Type
Permanent Wholetime.
Application Details
Applications must be submitted online via the Rezoomo platform using the digital application form. CVs are not accepted for this campaign. Please use Google Chrome when completing your application.
Reference: COIHAGRM
Informal Enquiries
As a number of posts will be filled across Community and Acute areas, informal enquiry contact details will be provided to panelled candidates at expression of interest stage. For queries specific to the recruitment process, contact: resources.human@hse.ie
