Naas General Hospital is seeking an experienced Grade VII Patient Experience Manager to lead and embed patient-centred improvement initiatives across services. This senior management role plays a key part in shaping how patients and service users experience care within the hospital.
This is a permanent wholetime internal HSE post, open only to eligible public health sector employees.
Key Responsibilities
• Lead and manage patient experience and engagement projects within a healthcare setting
• Drive service improvement initiatives informed by patient feedback and experience data
• Work collaboratively with clinical, managerial, and external stakeholders
• Partner with patients and service users in co-designing improvements
• Support quality and patient safety objectives at hospital level
• Provide leadership, reporting, and governance for assigned programmes
• Contribute to strategic planning within Quality & Patient Safety structures
Required Skills & Qualifications
• Experience leading and managing projects in a healthcare or social care environment
• Demonstrated collaboration with multiple internal and external stakeholders
• Proven experience leading improvement initiatives for patient care
• Background in a front-line health or social care provider role
• Eligibility to work within the Irish public health service (internal candidates only)
Salary, Benefits & Working Hours
• Salary aligned with HSE Grade VII (0582) consolidated pay scales
• Permanent wholetime contract
• Public service pension scheme
• Generous annual leave and paid public holidays
• Access to HSE learning, development, and progression opportunities
Location & Employer Information
This post is based at Naas General Hospital, serving County Kildare within the HSE Dublin and Midlands region. The hospital provides a broad range of acute services and plays a central role in regional healthcare delivery.
Application Details
• Internal HSE competition (HSE, TUSLA, Section 38 agencies, or statutory health agencies only)
• Reference number: NAAS012614
• Informal enquiries:
Michelle Lynch, Quality & Patient Safety Manager
Email: michelle.lynch13@hse.ie
Phone: 045 849802
Last Day to Apply: 10 February 2026, 12:00 PM
