Join An Garda Síochána as a Clerical Officer and help deliver high-quality administrative and customer service support across stations, divisions, and national offices. We’re building a panel for permanent and temporary appointments nationwide, creating opportunities for motivated administrators who thrive in a structured public-service environment and care about serving communities professionally.
About the Role
As a Clerical Officer, you’ll provide day-to-day administrative, records, and customer-service support within Garda departments. You’ll handle documentation, information systems, and front-line interactions with the public, working closely with Garda staff and sworn members to ensure services are delivered accurately, promptly, and in line with organisational standards and data-protection requirements. This role is suited to detail-focused team players with strong IT skills and a courteous, solutions-oriented approach.
Key Responsibilities
- Provide administrative support: document control, data entry, email inboxes, and telephone reception.
- Maintain accurate records and files that meet An Garda Síochána standards and data protection requirements.
- Manage queries from the public via reception, phone, and digital channels, ensuring courteous, informed responses.
- Support line managers and colleagues across multidisciplinary teams to meet shared objectives.
- Use digital tools daily (e.g., Word, Excel, Outlook, databases, and web systems) to complete tasks efficiently.
- Check your own work for accuracy and completeness; follow established procedures and quality standards.
- Perform other duties appropriate to the grade to support effective, professional service delivery.
Required Qualifications
Essential
- Education/Experience (one of the following):
- At least a Grade D/pass in five Leaving Certificate subjects (ordinary or higher level), or an equivalent/higher NQF qualification; OR
- Minimum 1 year demonstrable experience in an office administration role.
- Computing skills: proficiency with databases and Microsoft Office (Word, Excel, Outlook).
- Minimum age: 18 years on or before 29 October 2025.
Preferred
- Experience in a public-sector or large multi-site organisation.
- Strong written communications (letters, emails, forms) and customer service skills.
- Proven ability to manage competing priorities, follow SOPs, and meet deadlines.
- Familiarity with records/information management and confidentiality best practice.
What We Offer
- Salary: starting from €596.11 per week (public sector grade; placement subject to rules and experience).
- Locations: Nationwide opportunities across stations and offices.
- Contract types: permanent and temporary appointments via a national panel (valid for two years from creation).
- Structured induction, clear procedures, and ongoing development within a mission-driven public service.
Ready to Apply?
Closing date: Wednesday, 29 October 2025, 15:00 (Irish local time).
Applications are accepted via GetGot application form only.