TUSLA – Child and Family Agency is Ireland’s dedicated child protection and welfare agency, committed to improving outcomes for children and families. We are seeking an experienced HR SAP Super User to join our dynamic team in Dublin 8, offering a permanent wholetime position with excellent career development opportunities.
About the Role
This Grade V HR SAP Super User position offers an exciting opportunity to lead SAP system management and optimization within Ireland’s national child and family agency. You will play a crucial role in supporting HR operations and ensuring efficient system functionality across our organization.
Key Responsibilities
- Manage and maintain SAP HR modules to ensure optimal system performance and data integrity
- Provide expert SAP support and training to HR team members and end users across the organization
- Configure and customize SAP HR functionality to meet organizational requirements and compliance standards
- Troubleshoot complex SAP issues and coordinate with technical teams for system enhancements
- Develop and maintain SAP documentation, procedures, and user guides for HR processes
- Lead SAP upgrade projects and system implementations in collaboration with IT and external vendors
- Generate comprehensive HR reports and analytics using SAP reporting tools and business intelligence platforms
Required Qualifications
Essential Requirements
- Third level qualification in Human Resources, Information Systems, Business Administration or related field
- Minimum 3-5 years experience working with SAP HR modules (SuccessFactors, Employee Central, or similar)
- Proven experience in SAP configuration, customization, and user support within HR environment
- Strong analytical and problem-solving skills with attention to detail and accuracy
- Current employment with HSE, TUSLA, Section 38 agencies, or statutory health agencies (as per WRC Agreement 161867)
Preferred Qualifications
- SAP HR certification or specialized training in relevant modules
- Experience with SAP reporting tools and data analytics platforms
- Knowledge of Irish employment legislation and public sector HR practices
- Project management experience with system implementations or upgrades
- Strong communication and training delivery skills
What We Offer
- Competitive Grade V salary scale (€0566) with annual increments and performance-related progression
- Comprehensive public sector benefits package including pension scheme and health insurance options
- Flexible working arrangements and excellent work-life balance in our modern Dublin 8 office
- Extensive professional development opportunities and SAP training programs
- Opportunity to make a meaningful impact in child protection and family welfare services
- Collaborative team environment with supportive management and career advancement pathways
Ready to Apply?
This internal position closes on 18th September 2025 at 12:00 PM. Interviews are scheduled for August/September 2025.
For application support, contact Tusla Recruit Campaign Manager Denise Nugent at [email protected] or 087 712 365.
For informal enquiries about the role, contact Interim Head of HR Operations & Business Support Gillian Fitzgerald at [email protected] or 087 2424784.
APPLY NOW
This position is restricted to current employees of HSE, TUSLA, Section 38 agencies, or statutory health agencies as per WRC Agreement 161867. Terms and conditions may differ from standard HSE employment terms.
