An exciting opportunity has arisen for a Data Analyst at Grade VI to support the National Care Experience Programme (NCEP). This role plays a key part in analysing and reporting patient experience data to inform service improvement and national healthcare decision-making. The post is based at Dr Steevens’ Hospital, Dublin, and is open to permanent HSE staff at the same grade only.
Table of Contents
Key Responsibilities
• Coordinate the collection of patient experience survey data across multiple sources
• Manage, validate, and analyse large datasets from national surveys and databases
• Produce regular and ad-hoc analytical reports for senior management and stakeholders
• Support the Operations Manager in monitoring programme performance and outcomes
• Ensure data accuracy, integrity, and compliance with governance standards
• Contribute to continuous improvement in data collection and reporting processes
• Present findings in clear, accessible formats for non-technical audiences
Required Skills & Qualifications
• Permanent appointment at Grade VI within the HSE (essential – confined competition)
• Proven experience in data analysis, reporting, and information management
• Strong analytical and problem-solving skills
• Experience working with multiple data sources and databases
• Excellent written and verbal communication skills
• High level of accuracy and attention to detail
• Ability to work independently and meet reporting deadlines
Salary, Benefits & Working Hours
• Salary in line with HSE Grade VI consolidated pay scales (public sector rates apply)
• Permanent whole-time position
• Access to public service pension scheme
• Annual leave and sick leave in line with HSE policies
• Opportunities to contribute to national healthcare improvement initiatives
Location & Employer Information
This role is based at Dr Steevens’ Hospital, Dublin, a central administrative hub supporting national HSE programmes. The National Care Experience Programme focuses on capturing and analysing patient feedback to improve the quality and safety of health and social care services across Ireland.
Application Details
Applications must be submitted by email only.
Email: [email protected]
Subject line: Campaign Ref PSUE/DA Data Analyst National Care Experience Programme
Job Spec : Download
Application Form : Download
Additional Campaign Information : Download
Informal Enquiries
Ms Elaine Newell, Senior Operations Manager, PSUE
Email: [email protected]
Phone: 087 670 7834
