Head of Kaizen and Continuous Improvement in Dublin

About the Role

Established in 1951, the Central Remedial Clinic (CRC) is a voluntary organisation and national charity working with children and adults with disabilities. The voluntary sector provides 75% of the disability services in Ireland and, alongside a number of voluntary organisations and the Health Service Executive (HSE), the CRC works to provide a variety of services to children and adults with disabilities. We provide general disability services along with and in partnership with the HSE and the wider disability sector, and we also provide highly specialist national services not replicated elsewhere in the sector. Our children’s services have two main divisions:

• Regional general disability services in Dublin City and County that reconfigured and grew to five new teams under the new model of care in September 2021; and
• National specialist multidisciplinary services providing expertise to children with physical disabilities from every county in Ireland.

Our children’s disability network teams (CDNTs) work with parents and families to make a positive difference despite the challenges that can come with disabilities. We offer specific medical and clinical services for children, young people and adults with disabilities through the life cycle from birth to adulthood.

Our national specialist services team provides innovative medical and surgical interventions,  therapeutic and assistive technology services to children and adults with complex disabilities and rare conditions. We use innovative medical and surgical interventions and evidence-based therapies to support children and adults to achieve their maximum potential.

Be Part of Something Transformational – CRC are seeking a Head of Kaizen & Continuous Improvement

Lead. Transform. Inspire.

We are excited to offer a unique opportunity for an experienced and values-driven Kaizen & Continuous Improvement Lead to join CRC at an important stage in our organisational journey. Guided by our 2025–2030 strategy and grounded in the CRC values of stewardship, person-centredness, courage, respect, collaboration, and quality, we are seeking a motivated improvement professional who can support meaningful, organisation-wide transformation and service improvement initiatives that enhance outcomes for the children, families, and adults at the heart of everything we do.

Reporting to the Head of Quality, Risk and Safety, the Kaizen & Continuous Improvement Lead will support the ongoing development of CRC’s continuous improvement approach by promoting a culture of learning, operational improvement, innovation, and collaboration across services. The role will contribute to the implementation of improvement frameworks, transformation initiatives, and service improvement programmes aimed at enhancing quality, experience, and operational effectiveness.

Working closely with the Head of Quality, Risk and Safety, operational managers, and multidisciplinary teams, the postholder will support the coordination and delivery of continuous improvement activities across the organisation. A key focus of the role will be building improvement capability by supporting teams to embed Lean, Kaizen, and continuous improvement methodologies into everyday practice.

This role is suited to an experienced improvement practitioner who enjoys working collaboratively across complex environments, supporting teams through change, and helping services identify practical and sustainable improvements. The successful candidate will contribute to improvement projects, facilitate workshops, support governance processes, and assist teams in reviewing and redesigning services to ensure they remain person-centred, effective, and future focused.

The role will also support innovation, data-informed decision making, and continuous learning across CRC, helping to strengthen improvement capability and organisational effectiveness.

If you are passionate about continuous improvement, service transformation, and supporting positive change within a values-led organisation, we would love to hear from you.

Requirements

Minimum of 5 years’ senior-level experience leading continuous improvement, operational excellence, transformation, or service redesign initiatives within large and complex organisations, with experience in healthcare transformation, disability services, integrated care models, or similarly operationally complex environments.

Demonstrated experience working within an organisation undergoing significant transformation, organisational change, cultural development, or service modernisation.

Proven track record of leading and delivering large-scale transformation programmes that have resulted in measurable operational, cultural, financial, or service improvements.

Extensive experience developing and embedding Lean, Kaizen, Continuous Improvement, or Operational Excellence frameworks across multiple teams or services.

Strong strategic leadership capability with experience influencing senior stakeholders, executive leadership teams, and multidisciplinary services.

Experience designing and implementing organisational improvement roadmaps, governance structures, and transformation strategies.

Significant experience leading, coaching, and developing high-performing teams through periods of change and operational transformation.

Advanced facilitation skills with experience leading large-scale workshops, Rapid Process Improvement Workshops (RPIWs), strategic planning sessions, and cross-functional improvement programmes.

Strong knowledge and practical application of Lean methodologies, Kaizen principles, process redesign, root cause analysis, and change management frameworks.

Experience using data, quality metrics, and performance reporting to inform decision-making and drive continuous improvement outcomes.

Excellent communication, influencing, stakeholder engagement, and relationship management skills with the ability to build credibility at all organisational levels.

Demonstrated ability to create a culture of innovation, accountability, continuous learning, and person centred improvement.

Strong project and programme management experience with the ability to manage multiple complex priorities simultaneously.

Lean Six Sigma Black Belt or equivalent improvement qualification.

Formal project or programme management qualification (PRINCE2, Agile, PMP, MSP).

Experience leading organisational culture change initiatives.

Experience working within healthcare transformation, disability services, or integrated care models.

Demonstrates excellent knowledge of data analytics and uses insights to shape improvement activity, inform decision-making, and present findings effectively to a wide range of audiences

Details

Location: Dublin

Sector: public sector

Salary: €83,081–€100,205 per year

Closing date: 17 Aug 2026

Fluent English

How to Apply

Applications must be received on or before Thursday, 18th August 2026. Please submit your application via the 'Apply Now' button below.