ICT Support Analyst in Limerick

About the Role

Corlann is the new name for Brothers of Charity Services Ireland. Corlann draws inspiration from cor, the Latin word for heart, and lann, the Irish word for place. Together, they express a powerful idea: that heart is at the centre of everything we do, and that our purpose is to create a place of belonging for every person we support. Corlann symbolises our determination to shape a vibrant, progressive future for our services, and to advocate tirelessly so that the people we support can shape their own lives. Our name embodies our ethos, our culture, and the foundation on which we continue to grow.

Corlann provides services to more than 6,000 people each year who have an intellectual disability, including those who also have autism. Funded under Section 38 of the Health Act, we remain deeply committed to a person-centred approach—one that honours each individual’s strengths, aspirations, and rights. Our aim is always to provide, as far as possible, personalised supports that empower people to identify and achieve their own life goals, and to live as valued, equal, and active citizens in their communities.

Requirements

The successful candidate must enjoy solving problems in a multi LAN/WAN environment and will be a proactive people-person with broad technical knowledge and skills. This position will involve working with people whose knowledge about PCs ranges from novice to expert. The appointee’s goal is the proper day-to-day operation of computers and networks so people can use them to accomplish their tasks.

The successful candidate must:

• At least 5 years relevant experience in a similar role
• Have a third level qualification in IT or related subject
• Experience with a wide range of hardware including servers, routers, firewalls, personal computers, laptops and printers
• Experience with a wide range of operating systems such as Windows Server 2016, 2019, 2022, 2025, Windows 10 and Windows11
• Experience in the use of server application software such as Active Directory, Microsoft Exchange, Exchange Online, Microsoft SQL 2014/2016, Microsoft Office and Microsoft Office 365
• Recent experience in a disperse networked environment, ability to setup, configure and maintain WAN communication links over various technologies
• Ability to work with external suppliers and manage vendor contracts
• Familiarity with telecommunications equipment such as PBXs and VoIP systems and mobile phones
• Microsoft Certified Professional certification in current systems is an advantage
• Other accreditations and relevant experience in Information Technology an advantage
• Experience in Citrix Cloud would be an advantage
• Familiarity with SAN technology, security appliances and Microsoft cloud technologies would be an advantage

Details

Location: Blackberry Park, Co. Limerick

Contract: Permanent, Full Time

Salary: €36,470–€56,018 per year

Closing date: 23 Oct 2026

How to Apply

Applications are invited for the following position: ICT Support Analyst. Closing date for receipt of completed application forms 5pm Friday, 23rd October 2026. Short listing of applications may apply. Canvassing will disqualify. Panels may be formed as a result of the interview process. CORLANN LIMERICK is an equal opportunities Employer. Attachments: ICT_Analyst_Job_Description.docx