Senior Cruise Specialist in Cork
- Salary (indicative scale)
- €83,496–€100,706 / year
- Contract
- Other
- Sector
- Public
- Closes
- 22 Sept 2026
About the Role
Shandon Travel is celebrating 50 years in business in 2024. One of Ireland’s top travel companies and unique in our offerings, we have offices in Grand Parade in Cork City, in Clonakilty and Bantry [under our West Cork Travel brand]. We also have a unique, long-trading brand aimed at younger travellers, SAYIT (Student and Youth Travel) which has been going for over 25 years. Under our SAYIT brand, we are the largest provider of the J1 USA Visa programme for college students.
Established in 1974, we are one of Ireland’s longest-established travel agencies. The Cruise Centre is our dedicated cruise division, and we’re looking for an experienced cruise professional to manage cruise enquiries [both Ocean and River] and sales. Remote working is a possibility.
We’re looking for someone who has real cruise experience and can use that knowledge when advising customers, selling cruises and managing bookings. If you have taken a number of cruises yourself and are good at sales, even if you have not worked in travel previously, we would be interested in talking to you.
Responsibilities
- Advise customers and sell cruise holidays across a range of cruise lines, itineraries & cabin types.
- Manage the full booking administration process: deposits, payment schedules, documentation, and supplier deadlines.
- Deal with customer queries and provide advice based on your own cruise experience.
- Keep up to date with new ships, itineraries and cruise industry trends.
- Support marketing and promotional activity for the cruise department.
- Develop and maintain relationships with all cruise lines.
Requirements
- Personal cruise experience: you’ve cruised multiple times [even if you have not worked in the travel industry].
- Excellent communication and customer service skills.
- The ability to work independently and manage your own workload.
Details
Location: Cork City, County Cork, Ireland
Contract type: Full time, Permanent
Salary: €83,496–€100,706 per year, indicative HSE pay scale for this grade.
Closing date: 22 Sept 2026, 22:59
How to Apply
If you would like to join an exciting and growing industry, please send your CV to [email protected].
Frequently asked
- What are the main responsibilities of the Senior Cruise Specialist role?
- The main responsibilities include advising customers and selling cruise holidays, managing the full booking administration process, dealing with customer queries, keeping up to date with new ships and itineraries, supporting marketing and promotional activity, and developing relationships with cruise lines.
- What are the key requirements for this role?
- Key requirements include personal cruise experience, excellent communication and customer service skills, and the ability to work independently and manage your own workload.
- What is the salary for this role?
- The salary is €83,496–€100,706 per year, indicative HSE pay scale for this grade.
- Where is this role located?
- This role is located in Cork City, County Cork, Ireland.
- What is the closing date for applications?
- The closing date for applications is 22 Sept 2026, 22:59.