Services Officer in Ireland
- Salary
- €30,311–€41,086 / year
- Contract
- Other
- Sector
- Public
- Closes
- 12 Nov 2026
About the Role
Applications are invited for the post of Services Officer at the Department of Foreign Affairs and Trade.
The Services Officer role is a key one within the Department, supporting the functions of the various Business Units and the smooth and secure operation of services. The Services Officer is often the first point of contact with the Department for the public and representatives of other States.
Main duties and responsibilities:
- Provide front-of-house Reception services and ensure security precautions are observed in a professional manner.
- Be familiar with functions/business of the Department.
- Collect, sort and deliver incoming and outgoing post.
- Frank post, as appropriate. (Allowance payable)
- Security duties, e.g. closing windows/doors, set alarms, monitoring CCTV and managing visitors at Reception desk, as appropriate.
- Demonstrate sound judgement and be capable of dealing with difficult situations where the course of action can be unclear.
- Key Holding duties, as appropriate. (Allowance payable)
- Wear the uniform supplied and maintain a clean and tidy appearance at all times.
- Control entry to the car park and arrangements for the parking of vehicles.
- Perform such other duties as may be directed by the Head Services Officer, Deputy Head Service Officer or Property Management Unit as appropriate.
- Compiling incident reports after they occur and forwarding to the Deputy or Head Service Officer.
- Familiarise themselves with Health & Safety Statement and procedures therein, especially those in relation to Service Officer Duties.
Requirements
Skills and attributes: Communication, Customer Service, Problem Solving, Teamwork, Achieving Results, Specialist Knowledge
Fluent English
Details
Location: Dublin, Cork, Limerick
Contract type: Full-time, Permanent
Salary: €30,311–€41,086 per year
Closing date: 12 Nov 2026
How to Apply
Applications should be made on the online application form via the Rezoomo platform. Further information including details on how to apply can be found here.
Documents & Campaign Information
Frequently asked
- What are the main duties of a Services Officer?
- Main duties include providing front-of-house reception services, handling post, performing security duties, managing visitors, and complying with health and safety procedures.
- What skills are required for this role?
- Required skills include communication, customer service, problem-solving, teamwork, achieving results, and specialist knowledge.
- What is the salary range for this position?
- €30,311–€41,086 per year.
- What is the closing date for applications?
- 12 Nov 2026
- How do I apply for this position?
- Applications should be made on the online application form via the Rezoomo platform.