Team Leader in Cork

About the Role

As a Team Leader at Maxi Zoo Ireland’s Turners Cross store, you will support the Store Manager to deliver an outstanding customer experience, maintain high operational standards, and ensure the smooth day-to-day running of the store. You will provide leadership, coaching, and direction to colleagues while helping to create a positive, engaging, and high-performing team environment.

This role combines responsibility for operational excellence, compliance, stock management, merchandising standards, administration, and customer service. Working closely with the Store Manager, you will take ownership of key store processes, support team development, and help drive the overall success of the store.

Key responsibilities include:

• Supporting the Store Manager in delivering company objectives and maintaining a safe, compliant, and customer-focused store environment.
• Leading by example through excellent customer service and professional standards.
• Coordinating and overseeing daily store activities to ensure key operational processes are completed effectively and to a high standard.
• Supporting, coaching, and developing colleagues to build capability, confidence, and engagement across the team.
• Promoting a culture of accountability, teamwork, and continuous improvement.
• Working collaboratively with other leaders to ensure continuity of operations and effective store performance.
• Acting as a keyholder and supporting the secure and efficient operation of the store when required.

Requirements

We are looking for candidates with the following skills and attributes:

• Previous retail, customer service, or supervisory experience.
• Strong leadership and communication skills.
• A proactive and organised approach to work.
• The ability to motivate and develop others.
• Good problem-solving and decision-making skills.
• A commitment to delivering excellent customer service and maintaining high standards.
• Flexibility to support different areas of the business and adapt to changing priorities.

Details

Location: Cork City, County Cork, Ireland

Sector: Public sector

Contract type: Full time, Permanent

Closing date: 6 Dec 2026

Salary: Not stated

How to Apply

To apply for this Team Leader position, please follow the application process outlined by Maxi Zoo Ireland. For enquiries about the role, contact Maxi Zoo Ireland directly.