Grade IV North Dublin (DNE202604G4NorthDublin) in Ireland

About the Role

Grade IV North Dublin (DNE202604G4NorthDublin).

The Child and Family Agency is the dedicated State agency responsible for improving wellbeing and outcomes for children. It represents the most comprehensive reform of child protection, early intervention and family support services ever undertaken in Ireland.

Purpose of Role: To provide administrative support to the department.

Reporting Relationship: To a designated supervisor who will be assigned at job offer stage.

Main Duties and Responsibilities

• Ensure the efficient day-to-day administration of area of responsibility.
• Maintain own knowledge of relevant procedures, practices and legislation to perform the role effectively and to ensure standards are met by own team.
• Ensure the management and maintenance of all records in an orderly and secure manner.
• Use appropriate technology to ensure work is completed to a high standard and engage in ICT developments as they apply to service administration.
• Maintain confidentiality.
• Plan and organise work of the department/section.
• Meet the deadlines for time and attendance entry, specifically the weekly entry deadlines in a timely and effective manner.
• Keep informed of relevant legislation, regulations, guidelines.
• Enhance internal and external service delivery by good communications.
• Provide cross cover for other Time and Attendance Super-users in the region.
• Work as part of a team and to ensure that all members are treated with dignity and respect.
• Ensure policies and procedures are well documented and understood by staff within your section.
• Support the preparation and issuing of office documentation (correspondence, reports etc) to the highest possible standard by monitoring and reviewing team work to ensure quality and accuracy.
• Where appropriate to supervise and ensure the wellbeing of assigned staff.
• Where appropriate manage attendance and absenteeism.
• Promote a culture that values diversity and respect in the workplace.
• Provide assist with leadership and motivation conducive to good staff relations and work performance.
• Where appropriate establish and maintain records of attendance, statistical information, annual returns, and any other information as may be requested.
• Maintain continuous personal development and participate in team based development, education, training and learning.
• Complete all mandatory training.
• Where appropriate, arrange for the induction and training for assigned staff, as required to maximise skill resources, (to include workplace experience placements where applicable).
• Where appropriate, provide supervision and assist in the development of knowledge, skills of relevant staff under your supervision.
• Participate in performance evaluation / review, identifying areas for improvement and appropriate plans / measures to achieve them.
• Ensure policies and procedures exist for all areas.
• Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.
• Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role.
• Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

Eligibility Criteria

Qualifications and/or Experience

• Have satisfactory one year experience as a minimum Clerical Officer with Tusla – Child and Family Agency, the HSE or within other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38/39 of the Health Act 2004 or within a body that provides services on behalf of Tusla under Section 56 or Section 59 of the Child and Family Act 2013.
• Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination.
• Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction.
• Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI).

Health: A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate that the person can carry out the duties competently and efficiently.

Details

Location: 180-189 Lakeshore Drive, Airside Business Park, Swords, Co Dublin K67 Y5C6.

Contract Type: Permanent.

Indicative HSE pay scale for this grade: €36,470–€56,018 per year.

Closing date: 30 Oct 2026.

How to Apply

Apply via Rezoomo.

For informal enquiries, contact Orla Foran, Mobile: 0876026220, Email: [email protected].